Frequently Asked Questions
Find answers to common questions about our platform, features, pricing, and more.
Getting Started
Basic information about our platformYou can save as many items and collections as you want, we only limit the size of attachments and the amount of PRIVATE items and collections you can have. At this time the limit is 100 items and 1 collection.
We take security seriously. All data is encrypted both in transit through HTTPS, and any identifiable data is obfuscated, so even we can't read your data.
Reach out to us through our contact form. Our dedicated support team is always ready to help you succeed.
Features & Usage
How to use platform featuresFor now we only offer it as a Progressive Web App (in your browser there's a button to add it to your home screen). We are working on native apps for iOS and Android.
You can send content to a collection by sending an email to the collection email address. The content will be added to the collection as a new item automatically.
We support importing data from CSV, Markdown, and ZIP files containing markdown files.
Yes, you can export your data to CSV, and it will contain all your items and collections.
Pricing & Billing
Questions about plans and paymentsWe accept all major credit cards, PayPal, and bank transfers. For enterprise customers, we also offer custom payment arrangements.
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any payments accordingly.
Yes, the free plan is really free. No credit card required.
We do not offer refunds. But you can cancel your subscription at any time.
Contact
How to contact usWe typically respond to all inquiries within 24 hours during business days.
No, phone support is not available.
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